Position Details

Date Listed 2016-09-26 21:51:39
Job Type contract
Department empty

Customer Care Agent Postion

Closing Date:04 October 2016
Location: Johannesburg
Duration: 5 Months


>Computer literacy: MS word, MS excel and MS outlook
>Exposure to customer services, client liaison or contact centres
>A communication-related qualification is an added advantage
>Good interpersonal skills
>Strong written and oral communication skills
>Excellent voice/telephone manner
>Must be bilingual
>Must have the aptitude to grasp technical information relating to television sets and decoders
Note: The successful candidate will be required to work irregular hours including weekends and public holidays.

Job description

Reporting to the customer care manager, your job profile will include:

Receiving incoming viewer calls
Resolving and responding to customer queries, complaints, comments and suggestions
Providing advice to callers about OpenView HD (OVHD) related issues

If you meet the minimum requirements for the position as stated, please send your Application Form together with your CV, certified copies of your ID and qualifications, to jobs@etv.co.za.

Applicants will be shortlisted based on the minimum requirements, as well as submission of complete documentation as mentioned above.

If you have not received a response within 14 days after the closing date of the advert, please accept that your application was not successful.

To download application form follow this link:www.etv.co.za/sites/etv.co.za/files/Job%20Application%20form_7%20(14).doc

Posted By Daizy


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